1. General Conditions of the UIRR (International Union of Rail-Road Combined Transport Companies);

2. General Shipping Conditions by Mercitalia Intermodal S.p.A. for domestic traffics;

3. Damage Assessment Procedure and requests for compensation.

In the document “Damage Assessment Procedure”, as a general indication, the procedures to be carried out in case of damage occurred during the period between the delivery and the return of the Cargo Units and the goods contained therein entrusted to us by our customers are detailed. The documents to be attached to any claim for damages are also indicated.

In special cases, for national and/or international transport, if applicable, we may request additional documentation not mentioned”.