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Mercitalia Intermodal organizes road-rail combined transport, ship-rail combined transport, as well as specific door-to-door services, in Italy and abroad and provides for the execution of ancillary operations to the accomplishment of this service. The ancillary services are carried out in the national and international rail intermodal terminals, where trains belonging to the Mercitalia Intermodal network arrive and leave. They consist in lift-ons/-offs, customs formalities and storage. In cooperation with Bluferries (a company of the FSI Group), Mercitalia Intermodal also provides domestic ferry services from Messina/Tremestieri to Villa S. Giovanni and vice versa.

The Door to Door Traffic takes advantage of a dedicated rail network and allows to exert direct control on the first and the last road mile. It has its own fleet of 700 swap bodies/containers of different types. It ensures price stability as the fuel cost fluctuations have little effect on sales prices. Moreover, it is a "contingency plan" by road in case of railway gridlocks. 

The Maritime and Ferry Traffic provides combined road-rail transport services between the major intermodal terminals in northern Italy and the main Tyrrhenian ports for sea containers and HC containers traveling on low platform rail wagons as well as the ancillary operations related to intermodal service.

Besides public trains, Mercitalia Intermodal runs "Company Trains", that is block-train services, which are tailored to suit specific customers’ needs. For instance, the following mono-customer trains:
from Verona to Bremen, Geleen, Kiel, Cologne and Rostock
from Trieste to Cologne and Ludwigshafen
from Novara and Turin to Charleroi.